Delivery timeline

The delivery SLA (Service Level Agreement) ranges from 7 days to 14 days based on different shipping zones. This timeframe applies to the first delivery attempt.

  • Order Handling Time:
    Orders are processed and prepared for shipping within 1-2 days, fulfilled between Monday – Saturday.
  • Transit Time:
    Once shipped, delivery typically takes 7-14 days, with shipping days between Monday – Saturday.
  • Order Cutoff Time:
    Orders placed before 5:00 PM (GMT+05:30) India Standard Time (Kolkata) will be processed on the same day. Orders placed after this time will be processed the next working day.

Please note that the delivery times may vary due to factors like location, weather conditions, and holidays.

Here is our shipping policy:

Do you provide shipping all over India?

Yes, we ship throughout India.

Which locations do you ship your products to?

We ship throughout India, so you can receive your order in any part of the country within the confines of your home.

Do you provide a Cash on Delivery method?

Yes, we offer Cash on Delivery (COD) facility only on requested products. For COD orders, customers must make a 30% payment upfront, and the remaining 70 % payment will be collected at the time of delivery.

Are there any charges for Cash on Delivery (COD)?

Yes, we charge ₹60 for payments made via Cash on Delivery.

How are orders packaged?

Each item is wrapped in sturdy packaging to ensure it remains free from physical damage.

How does the delivery process work?

  • Once you place an order, our system starts processing it almost immediately.
  • Your item goes through a quality check before being handed over to the courier partner.
  • It is securely packed and given to our trusted delivery partners.
  • The item is then shipped to your location. This process may take up to 1-2 days.

To ensure timely delivery, we may request specific information from you, such as your name, shipping address, billing address, landmarks, and contact details. Providing accurate and complete information is your responsibility. We are not liable for delivery failures due to incorrect or insufficient information provided by you.

To secure the delivery, an OTP will be sent to your registered email and mobile number. You need to share the OTP with the logistic partner for them to complete the delivery. If you cannot locate the OTP, the logistic partner can resend it to your registered mobile number upon request. The OTP remains valid until the end of the delivery day.

Delivery Attempts: We will make up to 3 delivery attempts. If you are unavailable or unable to accept the delivery after three attempts, we reserve the right to cancel your order. The product will be returned to its original source, and shipping and delivery charges may be deducted from any subsequent refunds.

What is the estimated delivery time?

We aim to deliver products within 7-14 business days. In some cases, there might be delays due to various factors. We ship orders throughout the week, including weekends and public holidays. If there is a delay, you will be informed.

Please Note:

During festivals, adverse weather conditions, or political crises, your shipment may be further delayed due to dependencies on courier companies. We assure you we will do our best to deliver your product in a timely manner and appreciate your patience.

Can I track my order?

Yes! Once your order is shipped, you will receive an email with the tracking ID from the respective courier partner.

My order has been shipped. How can I track it?

After dispatch, you will receive an email with tracking details and the courier company handling your order. You can track your package 24 hours after it is dispatched from our warehouse.

Our Trusted Courier Partners:

 Note: Once the order is shipped from the warehouse, it cannot be canceled.