SHOPPING INFORMATION

How can I get an order status update?

Once your order is placed, you'll receive email updates at every stage of the process, including confirmation, processing, and shipping. You can also check the status of your order through the "Order Tracking" page on our website by entering your order ID and email address.

How do you choose color tones and backgrounds for images?

The background is carefully chosen based on the color of the costume, environment, and skin tone to ensure a harmonious and visually appealing result.

Is it possible to add further customisation to my order?

In some cases customization is possible. In some it is not possible. Please contact Buttistore before placing an order. You can also ask your manager after placing the order. Customization is usually charged and paid separately. Please note that customization involves additional work, which takes time. In case of customization, order processing and order delivery may take additional time. Delays will be reported.

Do I receive an invoice for my order?

Yes, an invoice will be sent to your registered email address after your order is successfully placed. You can also download a copy from your account dashboard under the "Order History" section.

PAYMENT INFORMATION

What payment methods do you accept?

We accept a variety of payment methods, including credit cards, debit cards, PayPal, and UPI. All transactions are secured to protect your payment details.

Is my payment information secure?

Absolutely. We use industry-standard encryption technology to ensure that all your payment details are secure and private.

Are there any additional fees or taxes?

The total price displayed at checkout includes all applicable taxes. However, for international orders, additional customs fees or import duties may apply depending on your country’s regulations.

Can I cancel or modify my order after payment?

Yes, you can request a cancellation or modification within 24 hours of placing your order. After this window, we may not be able to make changes as the processing begins. To initiate a request, please contact our support team with your order details.